COMMWorld 5-Star Warranty Program
The quality of our products is directly related to the warranty we offer COMMWorld
customers. All new system installations are offered with a full 5-year warranty
program. This valuable 5-Star Warranty is offered exclusively in our
area by COMMWorld in conjunction with Technology Assurance Group (TAG).
This is a warranty program you can count on!
COMMWorld's 5-Star Warranty becomes effective upon installation
of your new communications system and provides for replacement of failed equipment
as itemized. The program is the industry's most comprehensive risk management program
giving your business protection over unforeseen system expenses.
The following are just a few of the benefits that the 5-Star Warranty provides:
Ongoing Benefits:
- Priority call queue routing into the company's service call center
- Guaranteed priority service for program members
- 2 hours or less guaranteed response in an emergency*
- 24 hours or less average response for routine service*
- No charge for "No Trouble Found"
- Free telephone designation strips mailed to you
- Unlimited phone support
- Emergency Service is available 24 hours per day – 365 days per year
- Diagnostic and reprogramming in the event of a system breakdown or failure; Exclusions
include lightning, power surges, etc
- Replacement of defective handset/station cords
- Free software revision upgrades
Annual Benefits:
- Annual & semi-annual preventative maintenance check up
- Up to 2 hours of customer training per year
- Free annual audit of local dial tone, long distance expenses and Internet provider
expenses
- Cost savings recommendations, plans or other strategic solutions
Miscellaneous Benefits:
- Resolution of inside wiring and cabling problems
- Free consultation for adds, moves, changes, new technology, etc.
- "Preferred Customer Discount" on purchase of additional equipment
- Your telecom history including equipment list, service issues, etc. is maintained
on our computer network so we can serve you better, faster and with accuracy
For more information on COMMWorld's 5-Star Warranty, please contact us.
Technology Assurance Payment Plan
As part of your 5-Star Warranty you are covered by a Technology
Assurance Payment Plan.
Telecommunications technology is advancing at a pace never before seen in the industry,
increasing the need for programs that help protect your investment. The Technology
Assurance Payment Plan enables you to install current technology without large up
front costs, to upgrade to new technology without increasing monthly payments and
to ensure total protection of your communications infrastructure.
Technology provided today can be renewed, refreshed or replaced as required as emerging
technologies become available and needed. The Technology Assurance Payment Plan
is considered an operational expense as opposed to a capital investment which is
attractive to the of business.
Contact us about the Technology Assurance Payment Plan
today!